General Terms and Conditions


For the Online Shop of THETA Watches

THETA WATCHES
Analipseos 13
57010 , Thessaloniki
Greece
Phone: (+30)
We are open Monday-Fiday 9-17:00 pm CEST

Internet: www.theta-watches.com
E-Mail : This email address is being protected from spambots. You need JavaScript enabled to view it.

Right of Revocation

In case the customer is a consumer and he/she concluded a contract with the seller exclusively via telecommunication means, including but not limited to telephone, e-mail or fax or via the seller's website, the customer shall have a right of revocation as described below.

In exceptional cases there shall be no right of revocation:
If the customer purchased the products from the seller in order to use them in a commercial or self-employed business activity (in this case, the customer shall not be deemed to be a consumer) or
In case of products produced according to the customers's specifications or that were clearly customized to the customer's personal needs (custom-made products).
The customer shall be entitled to revoke the contract in writing (via letter, fax or e-mail) or by returning the product, in each case within 14 days and without stating any grounds therefor. This period of time shall not commence before the receipt of these instructions in writing and not before receipt of the goods in any case. The revocation has to be addressed to: THETA WATCHES Analipseos 13 - 57010 , Thessaloniki , Greece.

Please note, if you want to take advantage of our 14-day return policy to the full extent, then please do not remove the protective film of the watch, the metal bracelet and the clasp within this period. Also please refrain from shortening the metal bracelet. Only if you follow the instructions and the product remains fully intact, are we able to refund the full purchase price.

Consequences of Revocation

In the event of a valid revocation the mutually received performances are to be returned as are any benefits . You are entitled to rescind the contract within a period of 30 days (from receipt of the goods until the package is returned) by returning the goods purchased from THETA Watches.
Should you wish to rescind the contract, simply return the goods received from us within a 30-day period to the above mentioned address.
Please be sure to send us a written notice (e.g. together with the package), in which you declare that you wish to exercise your right to return (i.e. to rescind the contract), so that we do not mistake the return as a product complaint.
We will of course return the purchase price as well as the costs of returning the goods.
For security reasons, please return the goods as a package postage prepaid.
Packages for which the postage has not been paid will not be accepted.

 

Sample Revocation Form

1. General

Unless explicitly otherwise agreed upon, all offers, agreements and deliveries are made pursuant to the general terms and conditions (GTC) of the online shop: www.theta-watches.com.
Any deviating general terms and conditions of the customer shall be expressly excluded.
Offers are only valid as long as they are published on our internet pages. All information is given without guarantee. In particular, no obligation is assumed for the completeness of the stated prices. We assume no liability for errors and printing mistakes; prices and products remain subject to change.

2. Conclusion of contract

Our offers are without engagement and not binding. The presentation of the products in our online-shop shall not constitute a legally binding offer, but is merely a non-binding online-catalogue. We shall not assume any liability for errors in illustrations, descriptions, measurements, weights and we reserve the right to change our designs. Pictures shall be for illustration purposes only and might deviate from the actual product. The customer’s order placed on our internet pages or via e-mail, internet auction, post, fax or telephone is binding. Receipt of the order will be confirmed immediately after the order is sent. A purchase contract shall only come into effect once the goods are delivered.

3. Delivery

Goods are usually delivered within 8 working days after receipt of the order in the case of C.O.D. or within 8 days after receipt of advance payment via Paypal. We will inform you, should there be delays in deliveries.

Information given by the seller regarding delivery dates are non-binding and only represent non-binding estimates. Fixed date deliveries can not be guaranteed. If a deadline can not be met due to an act of God, strike, fire, machine failure, unforeseen hindrances or other circumstances not imputable to the seller, the delivery deadline will be extended for the duration of the event. The same applies if the seller defaults for late delivery.

Shipping damages that the principal discovers after receipt of the goods are to be reported to the carrier or to us within 24 hours after receipt of said goods unless the sender has already been notified; otherwise, claims for compensation or replacements will no longer be possible.

4. Prices

The prices apply ex stock and are stated as unit prices in euros and contain applicable statutory VAT, currently 24%, hereafter referred to as the "Value of Goods". All prices are effective until a new price list is released.

The shipping costs and any C.O.D. charges are not included in the price and will be added to the order amount separately. The packaging is included in the price. There may be markups by customs for deliveries abroad. Customs duties are generally borne by the buyer.

5. Payment, set-off, assignment

Advance payment (Paypal), C.O.D. payment is subject to fees. The payment terms on our internet pages, in offers or in the order confirmation apply exclusively. The customer shall not be entitled to assert any right of retention unless the claims forming the basis of such right of retention arose out of the same contractual relationship. The assignment or pledge of claims or rights the customer has vis-à-vis the seller shall be excluded unless the seller gave its prior consent or unless the customer can provide evidence for a legitimate interest.

 

PayPal

Checkout with PayPal

We currently offer this payment option for Euros.

Simply choose PayPal when you select a payment option on our site and you will be redirected to the PayPal website. If you do not have a PayPal account, you can quickly open one during the checkout process. For more information, please visit PayPal.com.

6. Retention of Title

All delivered goods remain our property until payment of the purchase price is made in full. Accounts receivable from the resale of goods shall be assigned to us equivalent to the amount of the original invoice. In the event that the delivered goods or the property on which the goods are located are encumbered or are otherwise claimed by third parties (e.g. as a result of receivership or judicial sale), the buyer is obligated to notify said third parties of our property rights and to immediately notify us in writing and provide us with copies of the return of execution.

7. Right of Revocation

In case the customer is a consumer and he/she concluded a contract with the seller exclusively via telecommunication means, including but not limited to telephone, e-mail or fax or via the seller's website, the customer shall have a right of revocation as described below.

In exceptional cases there shall be no right of revocation:
If the customer purchased the products from the seller in order to use them in a commercial or self-employed business activity (in this case, the customer shall not be deemed to be a consumer) or
In case of products produced according to the customers's specifications or that were clearly customized to the customer's personal needs (custom-made products).
The customer shall be entitled to revoke the contract in writing (via letter, fax or e-mail) or by returning the product, in each case within 14 days and without stating any grounds therefor. This period of time shall not commence before the receipt of these instructions in writing and not before receipt of the goods in any case. The revocation has to be addressed to : THETA WATCHES Analipseos 13 - 57010 , Thessaloniki , Greece.

8. Consequences of Revocation

In the event of a valid revocation the mutually received performances are to be returned as are any benefits gained (e.g. interest).You are entitled to rescind the contract within a period of 30 days (from receipt of the goods until the package is returned) by returning the goods purchased from THETA Watches.
Should you wish to rescind the contract, simply return the goods received from us within a 30-day period to the above mentioned address.
Please be sure to send us a written notice (e.g. together with the package), in which you declare that you wish to exercise your right to return (i.e. to rescind the contract), so that we do not mistake the return as a product complaint.
We will of course return the purchase price as well as the costs of returning the goods.
For security reasons, please return the goods as a package postage prepaid.
Packages for which the postage has not been paid will not be accepted.

9. Warranty and Guarantee

The seller shall be liable for defects in quality in accordance with the statutory provisions applicable. A guarantee must be expressly stated in the delivery confirmation for the respective product in order to be effective. The seller shall not give a guarantee.

10. Data Storage / Data Protection

THETA WATCHES respects your right of privacy and is committed to maintaining your confidence and trust. This Privacy Policy describes the privacy practices of the THETA WATCHES website. The Policy applies to all the types of information collected from you while you are using the Website and to the way in which THETA WATCHES uses and shares this information. . This Policy does not apply to the information collected by another affiliated or third party website or application that may link to or be accessible from the Website. By using the Website, you agree that whenever you submit personal information via the Website, can THETA WATCHES collect, use, and disclose that information in accordance with this Policy.

Information Collected from You

THETA WATCHES does not collect your personal information from you without your knowledge or permission and does not ask you for such information to access and use the Website. Like many websites, the Website may actively collect and store personal information that you supply voluntarily while on the Website, including sharing webpages via e-mail. THETA WATCHES may collect the following information from you: The personal information you voluntarily provide to THETA WATCHES, such as your full name and email address. Passive information collected as you use the Website, which may include your IP address, cookies and web beacons. Information you voluntarily provide. Records and copies of your correspondence (including e-mail addresses), if you contact THETA WATCHES. We use your user data exclusively in processing your order. We store and process all customer data in accordance. We will not forward your personal data, including your house and e-mail address to third parties without your express consent which can be revoked at any time. Exception is made with regard to our service partners who require the transfer of data to process the orders (e.g. the carrier commissioned with the delivery and the credit institution commissioned with processing the payment). In these cases the extent of the data transferred will be kept to the minimum required. Your e-mail will be put on our news list. You will receive information from us occasionally. Please let us know via e-mail if you do not wish to receive said information.

THETA WATCHES may use your information and personal data to improve the content of the Website, to customize the Website to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Policy. Any information and personal data you provide through the Website will not be sold, rented or published.

Security

Protecting your information and personal data is of primary concern to THETA WATCHES. We employ technical and organizational security measures to protect our data from unintentional and intentional manipulation, loss, destruction or access by unauthorized persons. The information and personal data that is collected is stored on secure servers and THETA WATCHES otherwise takes reasonable precautions to protect it. However, THETA WATCHES cannot warrant and does not represent that our level of security meets or exceeds any specific standards. No internet transmission is 100% secure, nor is stored data free from vulnerabilities. THETA WATCHES cannot guarantee the security of the Website, databases or services, nor can THETA WATCHES guarantee that the personal information you supply will not be intercepted while being transmitted over the internet. THETA WATCHES is not responsible for the actions of third parties. Right of Access, Modification, Correction and Removal

You have a right to free disclosure of your data as well as having it corrected, blocked or erased at any time. Please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it. or send your questions via post

Cookies Policy

In our online-shop session identification numbers are stored in so-called session cookies which are used to save the content of your shopping basket. These cookies are deleted after leaving the shop or after closing your browser. You can set your browser to accept or block cookies from this site.

Information on the contents of the shopping basket of registered customers will be saved in our database and can be retrieved at the next visit. If you would like to login at our shop or place an order, we will need your customer information. If you are already a customer at our shop, you can log on conveniently with your e-mail address and your personal password. The data recorded in the database eliminates the need to fill out the form.

Changes to This Privacy Policy

THETA WATCHES reserves the right to modify, alter or otherwise update this Policy from time to time and you agree to be bound by such modifications, alterations or updates. If this Policy changes, the revised policy will be posted on the Website. Please check back periodically and/or before you provide any personally identifiable information.

Intellectual property

All intellectual property rights such as trademarks, trade names, designs and copyrights are reserved and are exclusively owned by THETA WATCHES

WORLDWIDE SHIPPING
2-YEAR WARRANTY
14-DAY RETURNS